Hotel Reports Guide
Learn to read, understand, and use hotel reports for better decision making. From daily operations to financial tracking.
Why Reports Matter
Reports are the eyes and ears of hotel management. Without proper reports, you're running your hotel blind - making decisions based on gut feeling instead of data.
Whether you're a small guesthouse owner or managing a large hotel, understanding these reports will help you:
- Track daily performance and spot problems early
- Make informed pricing and staffing decisions
- Control costs and improve profitability
- Ensure all revenue is collected
- Plan operations efficiently
Daily Reports
Manager, Arrival, Departure
Financial Reports
P&L, Expenses, Payments
Night Audit
End-of-day reconciliation
Performance
Occupancy, ADR, RevPAR
Daily Operations Reports
Reports you need to review every day for smooth operations
Manager Report (Flash Report)
Daily snapshot of hotel performance - occupancy, ADR, RevPAR, arrivals, and departures. The report every GM reviews first thing in the morning.
DailyArrival Report
List of expected check-ins for the day. Plan room assignments, prepare for VIPs, and coordinate with housekeeping.
DailyDeparture Report
Expected check-outs for the day. Manage room turnover, collect payments, and coordinate housekeeping priorities.
DailyNight Audit Process
End-of-day closing procedures. Post room charges, reconcile accounts, and generate daily reports for management.
DailyFinancial Reports
Track money coming in, going out, and what's left
P&L Report (Profit & Loss)
Your hotel's financial report card. Understand revenue vs expenses, track profitability, and identify areas for improvement.
FinanceExpenses Report
Track where your money goes. Categorize costs, set budgets, and find opportunities to reduce expenses without affecting service.
FinancePayment Report
Track all collections - cash, cards, UPI, OTA settlements, and corporate payments. Ensure every rupee earned is collected.
FinanceReport Reading Tips for Beginners
- Start with Manager Report: Get the big picture first before diving into details
- Compare periods: Today vs yesterday, this month vs last month, this year vs last year
- Look for patterns: One bad day isn't a crisis, but a pattern needs attention
- Ask "why": Numbers tell you what happened, you need to find out why
- Take action: Reports are useless if you don't act on what they tell you
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